Shopping Policy

Shopping Policy

Welcome to KLA Jewellery! We want to ensure that your shopping experience is enjoyable and straightforward. Please read our shopping policy to familiarize yourself with the guidelines.

Order Placement:

1. Creating an Account:
- Creating an account with KLA Jewellery is optional. You can choose to check out as a guest for a quicker shopping process.

2. Product Information:
- We strive to provide accurate and detailed information about our products, including materials, sizes, and care instructions. Please review product details before making a purchase.

Order Processing:

1. Processing Time:
- Orders will be processed within 1-2 business days from the date of purchase.

2. Order Confirmation:
- Upon successful order placement, you will receive an email confirmation with your order details.

3. Communication:
- We will keep you informed about your order status through email, including shipping and tracking information.


1. Payment Methods:
- We accept various payment methods, including credit/debit cards and other secure payment options. All transactions are processed securely.

2. Currency:
- All prices are displayed in AED only.


1. Delivery Time:
- Your order will be delivered within 10-14 business days from the date of purchase. Delivery times may vary based on your location.

2. Tracking Information:
- Once your order is dispatched, you will receive a confirmation email with tracking information to monitor the status of your delivery.


1. Return Eligibility:
- We accept returns for defective products resulting from shipping. Please contact us within 7 days of receiving the product.

2. Return Process:
- To initiate a return, contact us at the provided mobile number or email address with your order number, a description of the defect, and clear photographs of the defective item.

Contact Information:

- Mobile: +971 52 445 2767
- Email:

Note:  We appreciate your trust in KLA Jewellery. If you have any questions or concerns about our shopping policy, please feel free to reach out to us. Thank you for choosing us for your jewelry needs!